If you have any feedback for us on how we can improve our services or if you would like to simply give us a compliment, send through your feedback to the email address: intake@wcsgroup.org and attention this email with “Feedback” as your subject. We thank you in advance for your feedback and we will continue to keep striving to become better.

At Wellbeing & Community Solutions, we pride ourselves in knowing that we are offering the best possible service. If we fall short of this expectation, feel free to submit a complaint via our complaints form. Due to the varied nature of complaints, please allow us at least five business days to respond to your matter. Our dedicated resolutions team will ensure your complaint is dealt with in a professional and timely manner.

We respect your privacy and confidentiality in regards to the information you provide us. The Australian Privacy Principles apply to us. You can submit a complaint here.